A friend of mine told me recently that he had a toothache and he was going to the dentist. He said it was the first time he had experienced this and thought maybe he had chipped a filling. The dentist told him that he was grinding his teeth. Furthermore, hisRead More →
What are you looking for? Professionally? Personally? I heard once that there are three things that drive a person to a higher level of performance. These are three things that every person is looking for, whether they are aware of it or not. What are people looking for? The threeRead More →
Effective communications are critical at this time. That, along with empathy, are identified as the two most important leadership traits needed in a crisis. When it comes to effective communications, sometimes you have to listen to be heard. How’s that? Can you imagine a more stressful role than being theRead More →
Pressure. We are all feeling it. We have never been through anything like this. All of us are experiencing global economic, political, cultural, and health issues. And while everyone is feeling the pressure, leaders especially have to withstand even greater amounts as they deal with their own internal problems, inRead More →
Resilience is defined as “the capacity to recover quickly from difficulties; toughness”. It is fundamentally a system property. It refers to the magnitude of change or disturbance that a system can experience without shifting into an alternate state that has different structural and functional properties. Building resilience is necessary forRead More →
These are tough times, no doubt about it. If you aren’t stressed about your business, well, God bless you. Most everyone I am working with is exhibiting some level of stress. Let’s face it, we are in a crisis. And most business owners have been so busy working IN theirRead More →
This is the final post of a four-part series on accountability. This week, we look at what may seem like the most obvious step of all. We are following the principles from “The Oz Principle“, by Roger Connors, Tom Smith, and Craig Hickman. The first three steps were “See It“,Read More →
We are in unique and unsettling times. And while the COVID-19 Pandemic creates unique challenges for business owners, we can learn from past challenges. Now is the time for strong leadership. Your employees are looking to you for it. So are your customers and other business partners. I’m taking aRead More →
We are in the midst of a four-part series on accountability. This week, we look at the third step, following the principles from “The Oz Principle“, by Roger Connors, Tom Smith, and Craig Hickman. I’ve covered the first two steps, “See It” and “Own It“. “Solve it” should seem easyRead More →
Last week I started a four-part series on accountability. This week, we look at the second step, following the principles from “The Oz Principle“, by Roger Connors, Tom Smith, and Craig Hickman. “Own it” is possibly the hardest of the four steps, because accountability really begins to take place when yourRead More →