Early in my career, I thought that the smartest, brightest people were always in charge.  I was fortunate to work for some real solid leaders who “knew their stuff”.  And in that era, in the Information Services industry (as it was called then), technical know-how was of paramount importance.  ButRead More →

A little over one year ago I launched my business coaching and training practice.  I felt that I was finally responding to a calling that had been tugging at me for years.  Listening to my calling gave me new hope, new energy and a sense of finally doing what IRead More →

Sales Target

When I speak to business owners or VPs of Sales and/or Marketing, our conversations almost always lead to a discussion about their sales and marketing strategies.  Often, I find them (especially owners of small businesses), are focusing their strategies in only one area.  And, not surprisingly, they are usually targetting customersRead More →

Three Ways to Learn From Mistakes

There are three ways to learn from mistakes.  The best and easiest way is to learn from other’s mistakes.  The second is to learn from our own mistakes.  And the most painful way is to not learn from our mistakes.  And, of course, the irony is that we all we eventuallyRead More →

proactively handling conflict in teams

Most teams have some forms of conflict in them.  It’s just a fact of life.  Where people are involved, there will be some conflict.  Whether it’s egos, conflicting personalities or competition, something will get in the way of productivity.  The idea of proactively handling conflict in teams is something everyRead More →

Effective training can be the lifeblood of an organization.  By training and developing your team members, you can drive greater success, increase accountability and build a stronger organization for the future.  However, most companies do training wrong.  I believe the best way to approach training is to feed it to employeesRead More →