building resilience

Resilience is defined as “the capacity to recover quickly from difficulties; toughness”. It is fundamentally a system property. It refers to the magnitude of change or disturbance that a system can experience without shifting into an alternate state that has different structural and functional properties.  Building resilience is necessary forRead More →

Accountability - Solve It

We are in the midst of a four-part series on accountability.  This week, we look at the third step, following the principles from “The Oz Principle“, by Roger Connors, Tom Smith, and Craig Hickman.  I’ve covered the first two steps, “See It” and “Own It“.  “Solve it” should seem easyRead More →

Photo by Purnomo Capunk on Unsplash

It’s human nature to want to trust people.  And while some have more issues with trust than others, most of us would agree that being “trustworthy” is a highly desired attribute.  But what we don’t talk about very much is how to build trust.  We assume we have it orRead More →

It’s that time of year.  When this year’s results are almost complete and it is time to start looking at how our strategy will be different (or produce different) results next year.  Most business owners I know are already looking at 2020.  What will this new year bring?  What strategicRead More →

constant state of learning

It is now estimated that modern jobs require you to relearn 30% of skills each year.  Think about that.  Roughly every three years, you have to learn essentially everything you need to do your job all over again.  Now we know that around 30-40% of your job knowledge stays consistentRead More →