A friend of mine told me recently that he had a toothache and he was going to the dentist. He said it was the first time he had experienced this and thought maybe he had chipped a filling. The dentist told him that he was grinding his teeth. Furthermore, hisRead More →
Everyone is talking about “pivots”. But what does that mean? And how can a company successfully make a pivot during such a time of unrest? I recently delivered a workshop on the art of pivoting called “the power of the pivot“. You can access the video from the form onRead More →
This is the final post of a four-part series on accountability. This week, we look at what may seem like the most obvious step of all. We are following the principles from “The Oz Principle“, by Roger Connors, Tom Smith, and Craig Hickman. The first three steps were “See It“,Read More →
We are in unique and unsettling times. And while the COVID-19 Pandemic creates unique challenges for business owners, we can learn from past challenges. Now is the time for strong leadership. Your employees are looking to you for it. So are your customers and other business partners. I’m taking aRead More →
We are in the midst of a four-part series on accountability. This week, we look at the third step, following the principles from “The Oz Principle“, by Roger Connors, Tom Smith, and Craig Hickman. I’ve covered the first two steps, “See It” and “Own It“. “Solve it” should seem easyRead More →
A topic that comes up regularly with my clients is how to build a culture of accountability in our organizations. Real leaders do not want to have to oversee every aspect of their business. They want to set a direction and have a staff that they can depend on toRead More →
It’s goal-setting time, and many of my clients are still working on finalizing their goals for the year. As I mentioned last week, many of these goals are tied to financial goals for the organization. (And I agree that these are critical). However I am featuring some non-traditional ideas forRead More →
As we start the new year, many companies are working on setting goals. I often work with clients on this. Often these goals are around profit numbers or achieving a certain amount of sales. But as I have been working with a number of companies that are looking to takeRead More →
I heard a quote once that went something like this, “a man dancing to the music looks like a fool to the deaf man”. It took me a moment to process the idea. But then it came clear to me. If someone is looking at what you do from aRead More →
It’s that time of year. When this year’s results are almost complete and it is time to start looking at how our strategy will be different (or produce different) results next year. Most business owners I know are already looking at 2020. What will this new year bring? What strategicRead More →