Getting Ghosted This Halloween?
Being ghosted, the act of someone cutting off all communications without explanation seems all too common these days. And while we can imagine it in dating and social media contexts, we are finding it all the more common in business relationships as well. Especially in the context of sales.
Listen to be Heard
Effective communications are critical at this time. That, along with empathy, are identified as the two most important leadership traits needed in a crisis. When it comes to effective communications, sometimes you have to listen to be heard. How’s that? Can you imagine a more stressful role than being theRead More →
Diamond or Dust? What is revealed about your leadership under pressure?
Pressure. We are all feeling it. We have never been through anything like this. All of us are experiencing global economic, political, cultural, and health issues. And while everyone is feeling the pressure, leaders especially have to withstand even greater amounts as they deal with their own internal problems, inRead More →
Now is the Time For Strong Leadership
We are in unique and unsettling times. And while the COVID-19 Pandemic creates unique challenges for business owners, we can learn from past challenges. Now is the time for strong leadership. Your employees are looking to you for it. So are your customers and other business partners. I’m taking aRead More →
Courage to Listen
Winston Churchill once said “Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” Listening takes courage. Listening makes you vulnerable. It makes you put others first. By listening, you are putting your self-interest aside, and putting the needsRead More →
Slow Down to Go Faster
Here’s an idea that I’ve heard before, but used to think was pure BS. If you want to go fast, slow down. I never believed it. My type-A, High ID style, go for it attitude says drive harder, drive faster. But I have learned a strange fact in the pastRead More →
Curiosity Leads To New Paths
I found this quote from Walt Disney, and found it inspiring. “We keep moving forward, opening new doors, and doing new things, because we’re curious and curiosity keeps leading us down new paths.” I find it interesting that one of the most innovative persons of the past century attributes muchRead More →
Quality of a Leader – Be real, not right
Early in my career, I thought that the smartest, brightest people were always in charge. I was fortunate to work for some real solid leaders who “knew their stuff”. And in that era, in the Information Services industry (as it was called then), technical know-how was of paramount importance. ButRead More →
A Rising Tide Lifts all SEAWORTHY Boats
I was having dinner with a friend Lee Lingo, Director of Kentucky Association of Manufacturers (KAM) and I used the oft-quoted statement “a rising tide lifts all boats”. Lee pointed out an objection to that and offered a slight correction. He said, “a rising tide lifts all SEAWORTHY boats”. LikeRead More →