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Getting Ghosted This Halloween?

Getting Ghosted This Halloween?

Being ghosted, the act of someone cutting off all communications without explanation seems all too common these days. And while we can imagine it in dating and social media contexts, we are finding it all the more common in business relationships as well. Especially in the context of sales.

Listen to be Heard

Listen to be Heard

Effective communications are critical at this time.  That, along with empathy, are identified as the two most important leadership traits needed in a crisis.  When it comes to effective communications, sometimes you have to listen to be heard.  How’s that? Can...

Now is the Time For Strong Leadership

We are in unique and unsettling times. And while the COVID-19 Pandemic creates unique challenges for business owners, we can learn from past challenges.  Now is the time for strong leadership.  Your employees are looking to you for it.  So are your customers and other...