Listen to be Heard

Effective communications are critical at this time.  That, along with empathy, are identified as the two most important leadership traits needed in a crisis.  When it comes to effective communications, sometimes you have to listen to be heard.  How’s that? Can...

Courage to Listen

Winston Churchill once said “Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.”  Listening takes courage. Listening makes you vulnerable.  It makes you put others first.  By listening, you are putting...

Be a Better Listener – Squint With Your Ears

Listening is an art.  Some are good at it.  A few are great at it.  Most are not.  Almost all wives will say their husbands don’t listen well.  And survey after survey of employees say that their leadership does not listen to them.  Listening is one of the keys...