Effective communications are critical at this time. That, along with empathy, are identified as the two most important leadership traits needed in a crisis. When it comes to effective communications, sometimes you have to listen to be heard. How’s that? Can you imagine a more stressful role than being theRead More →
Dysfunctional organizations may seem the norm more than the exception. In this video I describe a situation with one of my clients. I was asked to assess the organization and help work through some issues they were having. I conducted an organizational assessment, which included an evaluation of various aspectsRead More →
When I speak to business owners or VPs of Sales and/or Marketing, our conversations almost always lead to a discussion about their sales and marketing strategies. Often, I find them (especially owners of small businesses), are focusing their strategies in only one area. And, not surprisingly, they are usually targetting customersRead More →
Most teams have some forms of conflict in them. It’s just a fact of life. Where people are involved, there will be some conflict. Whether it’s egos, conflicting personalities or competition, something will get in the way of productivity. The idea of proactively handling conflict in teams is something everyRead More →
There are plenty of books and blogs that will tell you how to be a good listener. After all, practicing good, active listening skills is critical for a leader to connect with their team. But after reading the book “The Listening Life” by Adam S. McHugh, I was intrigued byRead More →
A common question is “why should I hire a coach?”. A good business coach brings many benefits to their clients. They bring accountability, knowledge & experience, tools, education, and much more. But I believe one of the greatest values we bring to a business is the opportunity to get anRead More →