Early in my career, I thought that the smartest, brightest people were always in charge.  I was fortunate to work for some real solid leaders who “knew their stuff”.  And in that era, in the Information Services industry (as it was called then), technical know-how was of paramount importance.  ButRead More →

A little over one year ago I launched my business coaching and training practice.  I felt that I was finally responding to a calling that had been tugging at me for years.  Listening to my calling gave me new hope, new energy and a sense of finally doing what IRead More →

Sales Target

When I speak to business owners or VPs of Sales and/or Marketing, our conversations almost always lead to a discussion about their sales and marketing strategies.  Often, I find them (especially owners of small businesses), are focusing their strategies in only one area.  And, not surprisingly, they are usually targetting customersRead More →

Employee engagement is a popular topic these days.  And for good reason.  Employee engagement has been staggeringly low for many years (although there has been some improvement in it lately).  I will talk about employee engagement in a future blog, but this post focuses on EMPLOYEE DISENGAGEMENT.  While engagement canRead More →

Three Ways to Learn From Mistakes

There are three ways to learn from mistakes.  The best and easiest way is to learn from other’s mistakes.  The second is to learn from our own mistakes.  And the most painful way is to not learn from our mistakes.  And, of course, the irony is that we all we eventuallyRead More →