Sales Target

When I speak to business owners or VPs of Sales and/or Marketing, our conversations almost always lead to a discussion about their sales and marketing strategies.  Often, I find them (especially owners of small businesses), are focusing their strategies in only one area.  And, not surprisingly, they are usually targetting customersRead More →

Employee engagement is a popular topic these days.  And for good reason.  Employee engagement has been staggeringly low for many years (although there has been some improvement in it lately).  I will talk about employee engagement in a future blog, but this post focuses on EMPLOYEE DISENGAGEMENT.  While engagement canRead More →

Three Ways to Learn From Mistakes

There are three ways to learn from mistakes.  The best and easiest way is to learn from other’s mistakes.  The second is to learn from our own mistakes.  And the most painful way is to not learn from our mistakes.  And, of course, the irony is that we all we eventuallyRead More →

I remember a definition I once heard of auditors.  It was said that they came in after the battle and shoot the wounded.  (My apologies to all of the auditors out there.)   Recently the term came up again.  It was used in terms of a leader that comes in afterRead More →

Effective training can be the lifeblood of an organization.  By training and developing your team members, you can drive greater success, increase accountability and build a stronger organization for the future.  However, most companies do training wrong.  I believe the best way to approach training is to feed it to employeesRead More →

Servant Leader

According to the Servant Leader Institute (https://www.servantleadershipinstitute.com), there are nine behaviors of servant leaders.  Are you putting them to work in your leadership role?  I recently was exposed to this list and thought it was rather thorough.  It’s different from the ten characteristics put out by Robert Greenleaf, the founderRead More →