proactively handling conflict in teams

Most teams have some forms of conflict in them.  It’s just a fact of life.  Where people are involved, there will be some conflict.  Whether it’s egos, conflicting personalities or competition, something will get in the way of productivity.  The idea of proactively handling conflict in teams is something everyRead More →

Effective training can be the lifeblood of an organization.  By training and developing your team members, you can drive greater success, increase accountability and build a stronger organization for the future.  However, most companies do training wrong.  I believe the best way to approach training is to feed it to employeesRead More →

how to be a bad listener

There are plenty of books and blogs that will tell you how to be a good listener.  After all, practicing good, active listening skills is critical for a leader to connect with their team.  But after reading the book “The Listening Life” by Adam S. McHugh, I was intrigued byRead More →

As a FocalPoint Business Coach, I often am working with my clients to help them build strategic plans and establish goals for their business or organization.  We use a set of eight foundational questions as part of our strategic planning process.  Question #8 is to identify specific habits that are necessaryRead More →