Sales Target

When I speak to business owners or VPs of Sales and/or Marketing, our conversations almost always lead to a discussion about their sales and marketing strategies.  Often, I find them (especially owners of small businesses), are focusing their strategies in only one area.  And, not surprisingly, they are usually targetting customersRead More →

Employee engagement is a popular topic these days.  And for good reason.  Employee engagement has been staggeringly low for many years (although there has been some improvement in it lately).  I will talk about employee engagement in a future blog, but this post focuses on EMPLOYEE DISENGAGEMENT.  While engagement canRead More →

Three Ways to Learn From Mistakes

There are three ways to learn from mistakes.  The best and easiest way is to learn from other’s mistakes.  The second is to learn from our own mistakes.  And the most painful way is to not learn from our mistakes.  And, of course, the irony is that we all we eventuallyRead More →

I remember a definition I once heard of auditors.  It was said that they came in after the battle and shoot the wounded.  (My apologies to all of the auditors out there.)   Recently the term came up again.  It was used in terms of a leader that comes in afterRead More →

proactively handling conflict in teams

Most teams have some forms of conflict in them.  It’s just a fact of life.  Where people are involved, there will be some conflict.  Whether it’s egos, conflicting personalities or competition, something will get in the way of productivity.  The idea of proactively handling conflict in teams is something everyRead More →